The Challenge
Every organization faces a unique set of business challenges and opportunities. These challenges and opportunities have been magnified by the pervasiveness of Social Media. Most organizations recognize the value of listening to these social media conversations, many are, however, struggling with how to gain actionable insight into these conversations.
It's not enough for businesses to just eavesdrop on or participate in the conversations taking place within social media sites. Organizations must capture and distill these conversations into actionable insights. One of the biggest challenges is to do this in real-time before the conversations and the resulting insights are stale.
Fifteen Minutes to Insight
Collective Intellect is the leader enabling Social CRM through its web-based, automated, real-time text mining and analytics software. Collective Intellect's Social CRM Insight platform automates your ability to identify emerging consumer considerations and preferences, and to track your ability to change them. Collective Intellect's Social CRM Insight platform consists of two modules: CI-Listen and CI-Insight both of which utilize Collective Intellect's Semantic Analytics Engine (click here to test it out). Collective Intellect Social CRM Insight platform automates deep analytics of real-time social media to provide rapid insight and enable quick and focused action.
Some of Our Customers
