Recent Posts

New Orleans Goes Mobile: CNBC & CI Partner to Analyze the Social Buzz

by Jen Roberts May 15, 2012

Last week, we had the great opportunity to partner with CNBC down in New Orleans at the CTIA conference. It’s one of the biggest and most popular mobile conferences and our role was to understand the social conversations related to all things mobile and how those conversations may end up influencing industry results. The CNBC [...]

Can the Future of Mobile Be Found in Social? CI & CNBC Use Social Media Analytics to Find Out

by Jen Roberts May 9, 2012

We’re here at the CTIA Wireless 2012 conference in New Orleans, where we are partnering with CNBC to bring social insights on the mobile space. The CNBC Social Conversation Index: Mobile Edition (powered by Collective Intellect) is being used to analyze and track emerging themes and topics related to : Mobile Tracker Phones Mobile Tracker [...]

CI Goes Mobile – CI & CNBC Partner to Bring CNBC Social Conversation Index: Mobile Edition

Powered by Collective Intellect

by Jen Roberts May 7, 2012

I had the chance to chat with Kaylin Linke, our Director of Dashboard Solutions about the upcoming CTIA event on May 8th and 9th in New Orleans. CI is partnering with CNBC to create The CNBC Social Conversation Index: Mobile Edition which tracks and ranks brands, phones, tablets, and carriers within the mobile industry. What [...]

Does B2B Need Social? The Growing Importance of Social Media Analytics to B2B

by Jen Roberts May 2, 2012

It seems like most discussions surrounding social media are related to how consumers are impacting retailers and influencing media delivery. There are plenty of examples of the social customer leveraging social media to affect change to a logo (Gap), respond negatively to a campaign (Kenneth Cole) or inspire social activism (Kony 2012). But what about [...]

Standardizing Social Media Indicators That Point to Brand Success

by Jen Roberts April 26, 2012

Collective Intellect introduces Brand Tracker – an index that defines the key social media indicators that influence business value, like ROI. Check out the publicly available Brand Tracker for Cable and Broadcast TV at bit.ly/citvtracker or get an introduction to it via this video Transcript: The Broadcast & Cable TV Tracker is a publicly available [...]

The “I don’t Need Social Media” Myth

by Jen Roberts April 23, 2012

This blog post is by Jessica Goulding. With social media on the rise the past few years, there has been a lot of speculation surrounding its existence, effectiveness and lifespan. When websites like Blogger, MySpace, Facebook, and YouTube first started coming around, some users were skeptical. Why would people put what they were doing or [...]

Welcome to Ed Roberto

by Don April 20, 2012

I’m very excited to welcome Ed Roberto to Collective Intellect’s leadership team as our new CEO.  I wanted to share my thoughts on why we made this move and what it means for the company going forward. When we founded Collective Intellect over six years ago, we wanted to help marketers truly understand what consumers [...]

Press Release: Collective Intellect Expands Leadership Team Ed Roberto Joins as CEO

by Jen Roberts April 20, 2012

Boulder, Colo. Apr 16, 2012—Collective Intellect, provider of social media analytics solutions that uncover the meaning of social conversations to predict customer actions, today announced that it has expanded its leadership team with the addition of Ed Roberto as CEO.  Mr. Roberto will focus on driving growth and expansion of the company’s operations.  Founder, Don [...]

Change Your Business Results by Using Social Analysis

by Jen Roberts April 12, 2012

Watch this video to get an idea of how you can use social analytics to make good business decisions: Transcript: We hear from clients, prospects and industry leaders that businesses are still struggling to understand the value of social media monitoring and analytics. After all, there is still a perception that social media data holds [...]

Collective Intellect Insights – April Newsletter

by Jen Roberts April 6, 2012

Collective Insights is the Collective Intellect newsletter, where you’ll find information on our latest product developments, our view of emerging trends and best practices for a successful text analytics strategy. Using Consumer Intentions to Inform Business Decisions Do you know what your customers want? What they need? Brands need to understand customer behavior in terms [...]

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Define: Social CRM

Social CRM is a philosophy and a business strategy, supported by a technology platform, business rules, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation.

Define: Proprietary Content

Almost any textual content your organization stores such as:

Any proprietary data can be imported into the Collective Intellect Social CRM Insight platform.

Contact us about mapping your data to the ci-insight format. info@collectiveintellect.com

Define: Snippet

Snippets are subsets of a posting based on your specified search criteria.
These snippets enable you to more accurately capture consumer sentiment across any topic, theme, dimension or term.

Define: Blog

Websites that have an RSS feed (people can subscribe to them), and they are personally authored.

Define: Message Board

Forums or threaded conversations where one person can comment, and anyone can view the comment and respond back.

Define: News

Online news, includes WSJ, NY Times, Local News, etc

Define: Social Sites

Social networking sites such as Facebook, MySpace, LinkedIn.

Define: MicroBlogs

Twitter, where content is limited to 140 characters.

Define: Social Media

"Social media are media for social interaction, using highly accessible and scalable publishing techniques. Social media use web-based technologies to transform and broadcast media monologues into social media dialogues." more from wikipedia here